A friend, on a visit from Indiana, calls me from his rental car. He wants to know where the nearest Enterprise Rent-A-Car location is, so he can drop off the car. It’s a Sunday, so not many locations are open.
Google gives me a number and I make the first call.
“Yeah, I’m calling to find out if you guys are open so my friend can drop off the car he rented from another Enterprise location.”
“That’s alright, he can keep it over the weekend. Weekends are free. Tell him to return it Monday”
“That’s great, but he has an early flight to catch tomorrow, so he’ll not be able to do that.”
“That’s not a problem. His friend can return it.”
“Well, I am the friend. And it’ll not be convenient for me either.”
“It’s free. No extra charge. Keep it. It’s the Enterprise policy.”
“Cool. But I still don’t need it.”
“So you’re telling me that there is no way I can return it today, even if I didn’t care for a free extra day?”
“Well, you have the wrong number man.”
I checked. There were no hidden cameras around to capture the stupid look on my face.